ai78 Terms & Conditions

This document forms a legal agreement between ai78 ("Platform", "we", "us") and its users ("User", "you", "your"). ai78 is an online gaming and betting platform that provides casino games, slots, live casino, and sports betting services to users in Bangladesh.

Key Definitions

• "Platform" — ai78's website, applications, and all related digital services.
• "Account" — A registered user's personal gaming account.
• "Funds" — Money deposited into or won through an account.
• "Bonus" — Promotional funds or free benefits provided subject to specific conditions.
• "Wagering Requirement" — The total amount of bets required before a bonus can be withdrawn.

All schedules are set according to Bangladesh Standard Time (BST, UTC+6). These terms are written in Bengali and that version shall serve as the final reference.

Age Requirement

Users must be at least 21 years old to participate on the ai78 platform. This platform is intended solely for those aged 21 and above. We may request relevant documents to verify age at any time.

Account Registration Rules

• Only one account per person is permitted. Opening or operating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Only one account may be registered per email address.
• Account login credentials (username and password) must be kept completely confidential.
• Operating an account in the name of or on behalf of a third party is not permitted.

Identity Verification (KYC)

ai78 reserves the right to verify a user's identity at any time. Withdrawals may be temporarily suspended until verification is complete. Acceptable identification such as a national ID card or passport may be required.

Supported Payment Methods

ai78 currently supports transactions through three popular mobile banking services in Bangladesh: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank.

Deposit Rules

• Minimum deposit amount: ৳500 (for each method).
• Deposits are generally credited to the account instantly.
• Only payment methods registered in your own name may be used.
• Third-party payments are not accepted and such transactions will be cancelled.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• The withdrawal process typically takes 5 to 30 minutes to complete.
• Withdrawal requests will only be sent to the same payment method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be delayed if identity verification has not been completed.

Currency

All transactions on the ai78 platform are conducted in Bangladeshi Taka (BDT / ৳).

Welcome Bonus

ai78 offers new users a 200% first deposit bonus, up to a maximum of ৳10,000. The wagering requirement for this bonus is 10 times the bonus amount.

Bonus Calculation Examples

• Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000.
• Deposit ৳12,000 → Bonus ৳10,000 (maximum limit) → Total balance ৳22,000.

Wagering Requirement Details

The wagering requirement applies to the bonus amount only — not to the combined total of the deposit and bonus. For example: ৳2,000 bonus × 10 = ৳20,000 in bets must be placed before bonus winnings become withdrawable.

Additional Bonus Terms

• Each bonus offer has its own validity period and conditions, which will be clearly stated in the bonus description.
• You cannot switch from one bonus offer to another if the conditions of the first have not yet been met.
• No additional bonus applies to funds associated with bonus winnings.
• ai78 reserves the right to cancel or modify any promotion without notice.
• Misuse of the bonus system (such as claiming bonuses through multiple accounts) is prohibited and will result in account termination.

General Gaming Policy

All games on the ai78 platform run on technology from certified software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, Ezugi, and others). The outcome of all games is determined by a Random Number Generator (RNG).

Sports Betting Policy

• ai78 offers betting on various sports including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA World Cup and other leagues), basketball, and kabaddi.
• If a bet is cancelled due to a technical issue during a match, the original stake amount will be refunded.
• Bets are settled after the official result has been announced.
• ai78 reserves the right to cancel any bet linked to match-fixing or corrupt activity.

Prohibited Activities

• Gaming using fraudulent software or automated methods.
• Bonus arbitrage or exploiting the system by any other means.
• Claiming bonuses or promotions through multiple accounts.
• Attempting to access another user's account.

VIP Program

ai78's VIP program has three tiers. You can advance to higher tiers through regular gaming activity:

• Bronze — Weekly cashback up to 0.4%.
• Silver — Weekly cashback up to 0.8%.
• Gold — Weekly cashback up to 1.2%.

Technical Security

The ai78 platform is secured with SSL (Secure Socket Layer) encryption technology. All personal and financial information of users is stored in an encrypted state. We operate under a "fair play" policy — game results are never manipulated.

Account Security Responsibility

• Keeping your login credentials secure is your own responsibility.
• If you suspect your account is being used without authorization, notify our support team immediately.
• Always log out after using a public or shared device.

Data Usage Policy

ai78 never sells user data to third parties. For details on how data is collected and used, please read our Privacy Policy.

ai78 bears no liability for compensation in the following circumstances:

• A game session is interrupted due to loss of internet connection.
• The platform is temporarily unavailable due to technical issues.
• Losses caused by issues with the user's own device or software.
• Losses arising from user negligence or breach of these terms.
• Losses caused by unauthorized third-party access to an account.

Reasons for Account Closure by ai78

ai78 reserves the right to suspend or terminate an account without prior notice in the following circumstances:

• Registering with false or misleading information.
• Operating multiple accounts.
• Misusing the bonus system or engaging in fraudulent activity.
• Using automated bots or unethical software.
• Failing to meet the age requirement or failing identity verification.

Account Closure by the User

Any user may request to close their account at any time. Please contact our support team for this: [email protected]. Any remaining valid funds after account closure will be returned subject to applicable conditions.

ai78 places the highest priority on responsible gaming. Online gaming is a form of entertainment — it should not be used as a source of income.

Our Commitment to Users

• Deposit limits, betting limits, and self-exclusion options are available on the ai78 platform.
• If suspicious gaming behavior is detected, we may contact the user.
• The option to temporarily or permanently suspend an account is always available.

Support & Guidance

For gaming addiction or related issues, get help through our 24/7 live chat support or by email at ([email protected]). To learn more about responsible gaming, visit our Responsible Gaming page.

Right to Modify Terms

ai78 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.

Dispute Resolution

For any complaints or disputes, please contact our customer support team first. We are committed to resolving all complaints fairly and transparently.

Contact Us

If you have any questions about these terms, please reach out to us:

• Live Chat: Available 24/7 — in Bengali and English.
• Email: [email protected]

ai78 is committed to ensuring the best gaming experience for you as a safe and reliable platform.