ai78's Privacy Policy

ai78 is a trusted online casino and betting platform in Bangladesh. This privacy policy ("Policy") applies to our website ai78.lat and all related services. This policy describes what personal information we collect from our users ("you" or "your"), how that information is used, how long it is retained, and under what circumstances it may be shared with third parties.

By using our services, you are considered to have agreed to the terms of this policy. We therefore ask that you read this policy in full before you start using the service. ai78 reserves the right to change or update this policy at any time, and we will notify you appropriately before any changes take effect.

2.1 Information Collected Directly

When you create an account on ai78, use our services, or contact us, we may collect the following information:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address (in detail)
• National ID or passport number (for identity verification)
• Financial transaction details — bKash, Nagad, or Rocket mobile banking account numbers
• Deposit and withdrawal history
• Gaming activity and betting history

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device identity
• Browser type and operating system information
• Date, time, and duration of website visits
• Information about pages visited
• Cookie and session data
• Referral source (where you came from before visiting our site)

2.3 Cookies and Similar Technologies

ai78 uses cookies and similar tracking technologies to make your experience more personalized and convenient. Cookies are small text files stored on your device. You can disable cookies through your browser settings if you wish, though this may limit the functionality of some services.

ai78 uses collected information only for the following legitimate purposes:

ai78 does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties to deliver certain services, such as payment processing, technical infrastructure, and fraud detection. These partners are given access only to the information necessary to perform their specific tasks, and they operate under strict confidentiality agreements.

4.2 Legal Obligations

If disclosure of information is legally required by law enforcement agencies or court orders, ai78 is obliged to comply. In such cases, we will attempt to notify you subject to what the law permits.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance of any such change, and your rights under this policy will remain in place.

ai78 takes industry-standard technical and organizational measures to ensure the security of your information. The key components of our security framework are described below:

• SSL Encryption: All data transmission on our website is encrypted using SSL (Secure Sockets Layer) technology, which protects your information from unauthorized access by third parties.
• Secure Server Infrastructure: Your information is stored in high-security data centers with strict physical and digital security measures in place.
• Access Controls: Only authorized personnel may access your information for specific legitimate purposes, and they operate under strict confidentiality agreements.
• Regular Security Reviews: Our systems undergo regular security testing, and immediate action is taken if any vulnerabilities are identified.
• Password Hashing: Your account password is never stored directly — only an encrypted hash is stored.
• Two-Factor Authentication: Two-factor identity verification is available for additional security.

Even so, no method on the internet is completely secure. We therefore ask that you also take precautions — do not share your login details with anyone, and contact us immediately if you notice any suspicious activity.

ai78 retains your information for as long as necessary to provide services, or as required to meet legal obligations. Retention periods for different types of information are determined as follows:

• Active Account Information: Retained for as long as the account remains active.
• Financial Transaction Records: Retained for a set period for legal requirements and financial audit purposes.
• Gaming History: Retained for a defined period for responsible gaming monitoring and dispute resolution.
• After Account Closure: Some information may be retained for a specified period after account closure due to legal obligations, after which it is securely deleted.

As a user of ai78, you have the following rights over your own personal information:

To exercise any of these rights, please contact us. We will verify your request and respond as quickly as possible.

ai78 handles financial transactions through bKash, Nagad, and Rocket. We use industry-standard encryption technology to ensure the highest level of security for your payment information.

Your mobile banking account numbers and transaction details are stored in a secure environment. This information is used only for transaction verification, fraud prevention, and account protection. We never disclose your complete financial information without authorization.

ai78 is a platform strictly for adults. Our services are open only to individuals aged 21 or older. We do not knowingly collect any information from minors, and we have no intention of doing so.

An age verification process is followed at the time of account registration. If we become aware that information has been collected from a minor, we will immediately close that account and delete the associated information.

Parents or legal guardians who believe their child has created an account on our platform should contact us immediately.

ai78 may change or update this privacy policy from time to time. This policy may be revised due to service improvements, new legal requirements, or business changes.

If any significant changes are made, we will send a notification to your registered email address or clearly announce it on the website. Continued use of the service after changes have been made will be considered your acceptance of the new policy.

We will always publish the latest version of the policy on this page, and previous versions will be available upon request.

ai78 believes that responsible gaming is the foundation of a healthy gaming experience. Information relating to your gaming behavior is kept confidential and used solely for your well-being.

Visit our dedicated page to learn more about our responsible gaming policy and to get support. You can also find more information about the terms and conditions of our services.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week, ready to assist you in Bengali and English.

When making any request related to your information, you may be required to provide account-related details for identity verification. This ensures that we are fulfilling the request of the correct person.